Watch videos of the 4 best examples of omnichannel ecommerce personalization for fashion retail. Each of these real ecommerce examples have been built on top of the taste profiles of shoppers, so the experience is personalized to each of them.
1. In-Bedroom Fashion Stylish. You will WOW your shoppers!
The first of the 4 Examples of Omnichannel Personalization is the In-Bedroom Fashion Stylist.
Once you have the closet of your customer (see the Digital Closet below), the jump into her bedroom is a natural step. We’ve built a voice controlled automated fashion stylist, that will help your customers with their daily outfits. We can program the stylist to display your collection, so she can browse your catalogue while deciding what to wear. This devices will introduce your retail in your customer bedroom. We believe it is the Future of Fashion Retail and ecommerce.
2. In-Store Outfit Recommender. 2nd of the 4 Best Examples of Omnichannel eCommerce Personalization in Fashion Retail
The second of the 4 Examples of Omnichannel Personalization is the In-Store Outfit Recommender.
The omnichannel experience can reach also your store. Your customer can scan a QR code, and automatically receive ideas to combine the items is planning to buy. And also ideas in real time to create complete looks with garments in your store.
All these ideas, once you have captured the interest of your client in a product, can be sent to your client via notification or newsletter to encourage new purchases and foster ecommerce sales.
3. Smart Fitting Room with Clothes and Outfit recommender
The omnichannel personalization technology has been provided by the Fashion Taste API, and their fashion taste graph. You can see below how customers are interacting with smart screens, smart digital closets and automated personal fashion stylists.
4. Digital closets. 4th of the 4 Best Examples of Omnichannel ecommerce Personalization in Fashion Retail
The forth of the 4 Examples of Omnichannel Personalization is Digital Closets.
Owning the closet of your client, you’ll be able to offer a memorable service that will also increase the effectiveness of any personalized omnichannel ecommerce recommendation. You won’t recommend what she already owns, but what she needs and likes. You’ll behave as a smart personal shopper in her pocket.
The Fashion Taste API digital closet includes a simple and non-friction system to capture the closet of your client. Her closet it’s a great source of information about her taste, her style, the brands she likes, and more.
Our personalization taste graph will combine her clothes, creating outfits as a personal stylist would do. And using the same internal process, they will also create outfits for her with the clothes of your catalog. They will solve her typical question “How could a wear this garment?” before she left your store. She will be more confident with her purchase, and the return possibilities will be totally reduced
From the video it’s easy to extract that you could also offered combinations to your customer, completed with clothes in your shoppable catalog. Anytime and anywhere. You can read about the 3 Services based on digital closets to make the most out of shoppers wardrobes and fashion retail omnichannel.
Let’s finish with an outfit recommender that could be used in your fitting rooms or in ‘Personal stylist spots’ in your shop.
Those are only examples of what you can do understanding your customer, her needs and her closet.
Today we’ve talked about 4 personalized omnichannel examples that will impact in your final customer, creating a useful and memorable experience she won’t forget. All of them are based on the understanding of your customer taste, her needs, her closet and the behavior of similar customers. With all this information captured, you’ll be able offer a personal shopper assistant for each customer. Not only in-store, also at home or whenever she is.
And why a personal shopper experience will have impact in your company? The clear impact points will be:
- Retention and fidelity of your customer
- Decrease of returns, as your client will be more confident with her purchases